Appointments
Doctors appointments are available on the day. Pre- bookable for test results etc at the request of a clinician The reception team can advise you.
Nurse Practitioner appointments are bookable on the day and in advance for test results etc. at the request of the clinician. Reception will advise.
Nurses appointments are available up to 10+ weeks
Appointments are now book on the day and following Triage by a Care Navigator can be available in advance at the request of a clinician due to test results or for investigation etc.
If you know you need to visit us in a few weeks time for blood test etc. please book ahead,
but don't forget to write it on your calendar!
All consultations with a doctor are by appointment. To make an appointment, simply telephone, use our online booking system or ask our Care Navigators. If you have a condition that requires you to be seen urgently, our Team will give you an emergency appointment the same day or will leave a message for the Doctors to assess the urgency. We do not fit in patients without an appointment, apart from in an extreme emergency of course.
Although only one doctor’s name appears on your registration letter, you are a patient of the practice. You may therefore see, or be asked to see, any doctor working in the surgery who is available. If you would like to see a particular doctor, please ask the Care Navigator, who will make every effort to accommodate your wishes.
Appointments for general consultations are available with a doctor or a Nurse Practitioner Monday - Friday. 08.30 to 18.30., Evening appointments are available in extended hours sessions on Wednesday and Saturday. We can also book you an appointment at our HUB . We have book on the day appointments available Monday to Friday you can access these by calling the surgery from 8.00am for minor or other clinical need. There are also We also have a Team of Pharmacists.
Telephone Access
If you wish to speak to a clinician by telephone, please check we have your contact number, and brief details, with our Care Navigators.
The doctors take only emergency telephone calls during surgeries, as routine calls disrupt consultations and cause delay in the appointment system.
Practice Nurses
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
Privacy at the Reception Desk
If the matter you wish to discuss requires more privacy than is available at the reception desk, please let a member of staff know, who will try to accommodate you elsewhere or by telephone.
Physical Examination & Chaperoning
If you would like someone with you during a physical examination, please let the doctor know so that he/she can arrange for a nurse, trained chaperone or health care assistant to be present.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.