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When We Are Closed

NHS 111 is a new, free, NHS service to help people access urgent local health services when they need them.

Calls are free and answered by fully trained advisers who assess symptoms, give advice, arrange for patients to speak directly to a health professional if they need to, or send an ambulance if needed.

NHS 111 is for patients who:

• Need medical help fast but it’s not a 999 emergency
• Think they need to go to A&E or need another NHS urgent care service
• Don’t know who to call or don’t have a GP

Just dial 111

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.